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Front of House Team Leader

2 months ago

Southampton, Southampton, United Kingdom Crafted Social Full time

Front of House Team Leader Opportunity

At Crafted Social, we're seeking an experienced Team Leader to join our Front of House team. As a Team Leader, you'll play a key role in creating an exceptional guest experience, supporting your team, and driving sales.

Key Responsibilities:

  • Team Support: Coach, mentor, and develop your team members to ensure they have the skills and knowledge to deliver outstanding service.
  • Guest Experience: Create a welcoming atmosphere for our guests, ensuring they feel valued and satisfied with their experience.
  • Operations: Support the management team in maintaining high standards of service, quality, and compliance.
  • Performance: Monitor and improve sales performance, identifying opportunities to increase revenue and drive business growth.

What We Offer:

  • Competitive Salary: A market-leading salary package that reflects your skills and experience.
  • Benefits Package: A comprehensive benefits package, including a reward card, online benefits portal, and access to exclusive discounts.
  • Development Opportunities: Ongoing training and development opportunities to help you grow and succeed in your career.
  • Culture: A dynamic and supportive work environment that encourages collaboration, innovation, and creativity.

About Us:

Crafted Social is a leading operator of pubs, bars, and late-night venues in the UK. We're passionate about creating exceptional experiences for our guests and providing opportunities for our team members to grow and succeed.