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Test Centre Administrator

2 months ago

Isle of Wight, United Kingdom Pearson Full time

About Our Organisation

Pearson VUE is a leading provider of computer-based testing solutions, delivering over 15 million exams annually in various industries. We have a global network of nearly 20,000 Test Centres in 180 countries, serving clients from academia to IT and healthcare.

Our Mission

We strive to provide a secure and exceptional customer experience, ensuring the integrity of our exams and tests. Our team of professionals works collaboratively to deliver high-stakes exams, leveraging our expertise and technology to meet the evolving needs of our clients and candidates.

Your Opportunity

We are seeking a Test Centre Administrator to join our team in Newport, Isle of Wight. As a key member of our team, you will be responsible for supporting the delivery of exams and tests, ensuring a secure and comfortable environment for candidates. You will work closely with our IT department to troubleshoot technical issues and maintain the Test Centre's infrastructure.

Responsibilities

  • Welcome and check-in candidates, verifying their personal identification documents and explaining the exam process.
  • Comply with exam security procedures and company policies, using your judgment to ensure a secure environment.
  • Proctor and invigilate candidates during exams, maintaining a professional and courteous demeanor.
  • Troubleshoot technical issues with our IT department, ensuring minimal disruption to exam delivery.
  • Perform housekeeping duties, such as vacuuming and sanitizing, to maintain a clean and comfortable environment.

Requirements

  • English and Maths qualifications are essential.
  • Experience with Microsoft Office (Word, Excel, and Outlook) is an advantage.
  • You must be flexible to work various shifts, including weekends and evenings.
  • You should be comfortable working in a quiet testing environment, with excellent attention to detail and monitoring skills.

What We Offer

As a Test Centre Administrator, you will be part of a dynamic team that values diversity, equity, and inclusion. We offer a competitive pay rate and a supportive work environment, where you can grow and develop your skills. If you are a team player with excellent communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply.