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Operations Manager

2 months ago


Darlington, Darlington, United Kingdom Amazon UK Services Ltd. Full time
About the Role

We are seeking an experienced Area Manager to join our team at Amazon UK Services Ltd. As an Area Manager, you will be responsible for leading a team of operations professionals to ensure the smooth running of our Fulfilment Centres.

Key Responsibilities
  • Create and implement a culture of safety and wellbeing within the team
  • Analyse and improve processes to maintain high quality and productivity levels
  • Oversee projects to streamline operations, optimise productivity, and enhance customer service
  • Monitor shift performance and implement actions to improve operational excellence
  • Collaborate with management-level colleagues to standardise shift practices
A Day in the Life

You will work on a shift pattern at one of our Fulfilment Centres, focusing on owning and driving a culture of safety and upholding quality and shift performance standards.

You will also oversee process improvements within your area and drive implementation, working collaboratively with the team to achieve our goals.

About the Team

Our Customer Fulfilment team is the backbone of Amazon's operations, handling over 1.5 million orders every day.

We are a dynamic and fast-paced team, always looking for ways to improve our processes and offer a better service to our customers.

We are based in Fulfilment Centres, which are at the heart of Amazon's Operations network, and we work closely with other teams to ensure seamless delivery of our products.

Requirements
  • A degree in a relevant field
  • Relevant experience in people management and operations
  • Excellent communication and leadership skills
  • Ability to analyse data and make informed decisions
  • Strong problem-solving and project management skills