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Technical Administrator
1 month ago
We are seeking a highly skilled and organized Technical Administrator to join our team at BSRIA LTD. As a Technical Administrator, you will play a crucial role in supporting our Compliance team by generating envelope area/volume calculations, populating databases, and resolving queries.
Key Responsibilities- Generate envelope area/volume calculations from engineering drawings using professional software
- Liaise with clients to obtain technical drawings and information
- Deal with customer bookings from initiation to completion of service
- Populate databases with customer and order details
- Collaborate with engineers and clients to resolve queries and escalate issues as needed
- Ensure high standards of customer service, including dealing with queries and providing updates on service provision
- Maximize resource efficiency through effective allocation of resources
- Disseminate knowledge and train other staff members in your area of expertise
- Undertake cross-functional activities, including Quality Assurance and administrative tasks
- Excellent mathematical skills for envelope area/volume calculations
- Excellent written and verbal communication skills
- Excellent time management and prioritizing skills
- Computer literacy and proficiency with Microsoft Office
- Ability to work proactively and as an effective team member
- Accuracy and attention to detail
- Innovative thinking and problem-solving skills
- Workplace Pension Scheme
- Life Assurance
- Help@Hand - Online GP Support Services
- 26 Annual Holidays (pro-rata) and additional Bank Holidays
- Non-contractual employee discount voucher benefit portal - Boostworks
- Company Sick Pay
- Eye tests
- Compassionate Leave
- Bounty Scheme (referral program)
- Christmas Shutdown period
- Free car park on a first-come, first-served basis
- Electrical Vehicle Charging point (Bracknell only)
- Employee well-being: Employee Assistance Programme (24/7 confidential service)