Technical Administrator

3 weeks ago

Bracknell, Bracknell Forest, United Kingdom BSRIA LTD Full time
About the Role

We are seeking a highly skilled and organized Technical Administrator to join our team at BSRIA LTD. As a Technical Administrator, you will play a crucial role in supporting our Compliance team by generating envelope area/volume calculations, populating databases, and resolving queries.

Key Responsibilities
  • Generate envelope area/volume calculations from engineering drawings using professional software
  • Liaise with clients to obtain technical drawings and information
  • Deal with customer bookings from initiation to completion of service
  • Populate databases with customer and order details
  • Collaborate with engineers and clients to resolve queries and escalate issues as needed
  • Ensure high standards of customer service, including dealing with queries and providing updates on service provision
  • Maximize resource efficiency through effective allocation of resources
  • Disseminate knowledge and train other staff members in your area of expertise
  • Undertake cross-functional activities, including Quality Assurance and administrative tasks
Requirements
  • Excellent mathematical skills for envelope area/volume calculations
  • Excellent written and verbal communication skills
  • Excellent time management and prioritizing skills
  • Computer literacy and proficiency with Microsoft Office
  • Ability to work proactively and as an effective team member
  • Accuracy and attention to detail
  • Innovative thinking and problem-solving skills
What We Offer
  • Workplace Pension Scheme
  • Life Assurance
  • Help@Hand - Online GP Support Services
  • 26 Annual Holidays (pro-rata) and additional Bank Holidays
  • Non-contractual employee discount voucher benefit portal - Boostworks
  • Company Sick Pay
  • Eye tests
  • Compassionate Leave
  • Bounty Scheme (referral program)
  • Christmas Shutdown period
  • Free car park on a first-come, first-served basis
  • Electrical Vehicle Charging point (Bracknell only)
  • Employee well-being: Employee Assistance Programme (24/7 confidential service)

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