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Customer Service Representative

2 months ago


Doncaster, Doncaster, United Kingdom Plusnet Full time
Position OverviewAre You the Right Fit?

At Plusnet, we foster a welcoming environment where every individual is valued and respected. We celebrate diversity and inclusivity, ensuring that everyone feels a sense of belonging within our community.

Location: Plusnet Sheffield

Employment Type: Full-time Apprentice

Compensation: £19,500 annually

Hourly Wage: £10.00

Role Summary

Are you enthusiastic and eager to learn? If you possess a vibrant personality and a desire to kickstart your career, Plusnet may be the perfect place for you.

As part of our award-winning Apprenticeship program, you will utilize your charisma and dedication to provide exceptional service to our customers. Our customer service team assists clients with inquiries ranging from billing issues to features on their latest devices.

We welcome candidates from all backgrounds; what matters most is your energy, talent, and ambition to build a successful career at Plusnet. Prepare to learn extensively, earn competitively, receive training towards an NVQ, and enjoy the benefits of working with one of the UK's leading mobile networks.

At Plusnet, we view ourselves as a family, and this philosophy extends to our customers. Your primary responsibility will be to ensure that every customer receives a personalized and outstanding service experience.

Your Career Path with Us

We are dedicated to supporting your professional growth and development. When you are ready to advance, we will be there to assist you in achieving your career aspirations.

Benefits of Working with Us
  • Competitive salary with additional incentives throughout the year.
  • Significant discounts on EE & Plusnet products, including mobile and broadband services, saving you substantial amounts annually.
  • Guidance in shaping your career trajectory, as we are committed to nurturing our employees' potential.
  • Opportunities for volunteering, allowing you to contribute to your local community.
  • Optional Private Healthcare and Dental coverage for you and your family.
  • Concierge services available.

If you believe you align with our values and would thrive in this role, we encourage you to reach out for further discussion.