Ward Administrator

12 hours ago


Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time
Job Summary

We are seeking a highly organized and efficient Ward Clerk to provide comprehensive administrative, clerical, and non-clinical support to our professional staff involved in patient care. As a key member of the ward team, you will contribute to a patient-focused and friendly environment, ensuring seamless communication and coordination of patient care.

Main Responsibilities
  • Provide exceptional customer service to patients and relatives, ensuring they receive clear and concise information about their care and environment.
  • Manage incoming and outgoing communications, including telephone calls, messages, and emails, ensuring timely and accurate responses.
  • Liaise with nursing, medical, and administrative staff to obtain and communicate necessary information, promoting a collaborative and efficient working environment.
  • Maintain accurate and up-to-date records, including patient information, admissions, and appointments, utilizing our patient administration system.
About Us

At the Royal United Hospitals Bath NHS Foundation Trust, we prioritize patient-centered care, teamwork, and staff well-being. We value diversity, inclusivity, and kindness, creating a compassionate and supportive work environment. Our commitment to staff development and innovation ensures you have opportunities to grow and thrive in your career.

Requirements
  • Good general education and administrative skills, with the ability to work efficiently under pressure.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
  • Basic keyboard skills and proficiency in Microsoft Office applications, including Word, Outlook, and Excel.

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