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Digital Process Improvement Specialist
2 months ago
**Business Analyst - West Midlands Combined Authority**
We are seeking an experienced Business Analyst to join our team at the West Midlands Combined Authority. As a Business Analyst, you will play a key role in delivering business outcomes by providing the link between customers and service users and the Digital and Data Team.
Key Responsibilities- **Work with the Business Analysis Team**: Ensure business requirements are optimised and accurately converted to technical requirements.
- **Develop Business Process Models**: Produce end-to-end, customer-facing business process models (including As Is, To Be and transitional states) and optimise them to support our digital transformation initiatives.
- **Data Modelling and Analysis**: Use data modelling to create and analyse suggestions for strategic and operational improvements and changes, identifying potential areas of automation from re-engineering the underlying business processes.
- **Business Improvement**: Evaluate internal functions, business development strategies, and IT processes in order to recommend business and process flow improvements.
- **Requirements Gathering and Translation**: Collect, understand and document business requirements and translate these into functional specifications and detailed test plans, ensuring the organisation's requirements are understood and delivered by suppliers.
- **Route to Market and Implementation Planning**: Perform route to market and implementation planning activities.
- **Solution Testing and Sign-off**: Ensure solutions are tested and signed off by the business adequately prior to implementation and ensuring benefit and value realisation post implementation.
- **Stakeholder Engagement**: Work with project stakeholders to understand and investigate feedback.
- **Digital Ways of Working**: Contribute to the strategy to improve digital ways of working, optimise business operations and setting the direction and approach for integrating information applications and programmes.
- **Business Analysis Principles**: Understand the organisation's ecosystems and its inter-dependencies in order to support and maintain business analysis principles, policies and standards adopted across the organisation.
- **Emerging Trends**: Maintain knowledge of the latest Business Analyst skills, tools and ways of working, identifying emerging trends and their opportunities and potential impact on WMCA.
- **Holistic View**: Take a holistic view across all domains, portfolios, programmes and projects to enhance the Business Analysis community.
- **ERP Systems and Data Warehouse Experience**: BA experience in implementing ERP systems and Data Warehouse/ Data Lake and reporting solutions.
- **Team Experience**: Worked within a team of Business Analysts on a range of varying sized projects.
- **Business Analysis Role**: An understanding of and appropriate experience in the full Business Analysis role in project lifecycles including Pre-Project, Scoping, Estimating, Mapping, Stakeholder Analysis, Requirements Gathering, Solution Analysis, Product Analysis, User Acceptance Testing and Release Management.
- **Business Process Modelling and Optimisation**: Experience of business process modelling and optimisation tools and techniques.
- **Stakeholder Relationships**: A track record of building rapport and excellent relationships with a range of stakeholders to ensure a user-centric experience and deliver planned business outcomes.
- **Opportunity Identification and Risk Mitigation**: Experience at identifying opportunities and evaluating and mitigating issues and risks.
- **Large Scale Project Experience**: Substantial experience of working on large scale projects.
**Benefits Package**: We offer a comprehensive benefits package that includes a Local Government Pension Scheme (one of the most generous pension schemes in the UK), 28 days paid annual leave (plus an option to purchase more), ethical saving options and healthcare plans, paid volunteering days, free financing for the latest technology, discounted shopping with over 2,000 big-name retailers, and more.
**Hybrid Working and Location**: We believe hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows.
**Diversity and Inclusion**: We are dedicated to creating a diverse, inclusive, and authentic workplace that reflects the communities of the West Midlands region. We believe that building a team with varied backgrounds and experiences will benefit us as an employer and enhance our work.
**Right to Work in the UK**: WMCA has a legal responsibility to ensure that all its employees have the legal right to work in the UK.
