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Service Department Supervisor

2 months ago

Bury, Borough of Bury, United Kingdom Evans Halshaw Full time £36,440

Job Opportunity: Workshop Supervisor

About Evans Halshaw

Evans Halshaw is a leading automotive retailer with a strong presence in the UK market. We are committed to delivering exceptional customer experiences and providing a comprehensive range of services to our customers.

Job Summary

We are seeking an experienced Workshop Supervisor to join our team at Evans Halshaw Ford in Bury. As a key member of our service department, you will be responsible for overseeing the efficient operation of our workshop, ensuring that our technicians are equipped to deliver high-quality workmanship, and providing exceptional customer service.

Key Responsibilities

  • Workshop Management
    • Manage and coordinate the workflow of our technicians to ensure efficient job completion and optimal productivity.
    • Monitor and analyze workshop performance metrics to identify areas for improvement and implement changes as needed.
  • Technician Support
    • Provide guidance and training to technicians to ensure they have the necessary skills and knowledge to perform their duties effectively.
    • Identify and address any technical or procedural issues that may impact workshop performance.
  • Customer Service
    • Ensure that all customer interactions are handled in a professional and courteous manner.
    • Respond to customer inquiries and resolve any issues in a timely and efficient manner.

Requirements

  • Experience
    • Proven experience in a service department or workshop management role within the automotive industry.
  • Skills
    • Excellent communication and interpersonal skills.
    • Strong organizational and time management skills.
    • Ability to work effectively in a fast-paced environment.
  • Education
    • Relevant qualifications or certifications in a field such as automotive repair or management.

What We Offer

As a Workshop Supervisor at Evans Halshaw, you will have the opportunity to work with a talented team of professionals, develop your skills and knowledge, and contribute to the success of our business. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.