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Client Support Specialist
3 months ago
Position:
Client Support Specialist
Working Hours: Monday to Friday
Due to ongoing expansion, Osborne Appointments is assisting in the recruitment of a Client Support Specialist.
In collaboration with the external sales team, you will play a crucial role in upholding exceptional standards of client support.
Your responsibilities will include addressing client inquiries and resolving issues through various communication channels such as phone, live chat, and email.Previous experience in managing a high volume of client inquiries via telephone and email is essential.
A solid understanding of Office Applications, particularly Microsoft Excel, is required.
You will be accountable for accurately documenting all incoming and outgoing communications, orders, and inquiries in the designated system, ensuring that all relevant parties are kept updated on any progress or feedback regarding inquiries.
Osborne Appointments is a recognized recruitment agency specializing in providing temporary, contract, and permanent staffing solutions.
To stay informed about our recruitment initiatives, we encourage you to engage with our online platforms.
