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Senior Business Analyst

2 months ago

Chesterfield, Derbyshire, United Kingdom Bush & Co Full time

**Career Opportunities at Bush & Co**

A career at Bush & Co offers you the chance to bring your skills and experience to the catastrophic injury sector, helping people following life-changing injuries and supporting the legal and insurance industry to care for clients.

**Key Responsibilities**

You will use your extensive comprehensive market research experience to understand the sector that our business operates within, and propose new products or services to fuel our future growth. You will also develop your understanding of our current business services and provide data-based intelligence to increase customer loyalty, product and service enhancements, and reduce the cost of service.

**New Business Development**

  • Conduct comprehensive market research to provide valuable insights that will feed into our strategic business plans.
  • Provide insight and data-based intelligence to increase our customer lead conversion and refine our internal processes.
  • Assist in the development of marketing and business plans by providing assessment and analysis of sales enquiries profitability.
  • Work with the Finance Manager to develop business cases and shape product decisions.

**Performance Management**

  • Develop and deliver models for assessing expected and actual delivery against ongoing business objectives.
  • Establish a process for regular internal feedback, intervention, and action planning to ensure that ongoing cases deliver against billing targets.
  • Develop a process to engage operational teams in performance assessment alongside clinical assessment.
  • Analyze and develop action plans to ensure that margins are improved in line with growth targets.

**Product Development**

  • Research, analyze, and make recommendations for enhancing the case management service.
  • Research, analyze, and make recommendations for commercial development of associated services and products.
  • Lead internal project delivery of new product and service developments.

**Requirements for Success**

  • Significant experience providing comprehensive market research and translating this into strategic business objectives.
  • Highly numerate and familiar with developing models to assess performance.
  • Business-focused analytical skills - able to assess, assimilate, and present information to support decision-making.
  • Delivery-focused with a curiosity to explore new opportunities.
  • Project management and delivery experience.
  • Excellent communication and influencing skills.

**Benefits**

In addition to a competitive salary, we offer 25 days' holiday + bank holidays, a contributory pension, and a healthcare scheme with Simply Health.

We have achieved Gold standard for Investors in People and have been voted in the top 50 of Best Small Employers in the UK, 2022.