Retail Team Leader
3 weeks ago
{"h1": "Retail Team Manager Job Description", "p": "As a Retail Team Manager at BoyleSports, you will be the first point of contact for our customers in-store. Your day-to-day role will involve assisting the Shop Manager and team with the running of the branch. You will be responsible for preparing the shop for the day ahead, ensuring the store is clean and tidy, stocking coupons, slips, and pens, and maintaining high standards throughout the day. You will also take and pay out bets, and deliver excellent customer service. You will be given the tools to expand your knowledge base on all things sports and betting-related.
Key Responsibilities:
* Assist the Manager with the day-to-day running of the business
* Accept bets as per procedure and in a timely manner.
* Accurately process bets through the EPOS System.
* Ensure that all procedures are followed.
* Cash management.
* Keep shop standards to a high quality.
* Adhere to Social Responsibility duties.
Requirements:
* Must be over the age of 18.
* A drive for creating customer relationships.
* A strong eye for detail.
* Be adaptable and have the ability to react quickly.
* Be flexible as our business operates 7 days a week.
* Strong communication skills.
Training & Development:
In BoyleSports, we take pride in our staff, and we want to help encourage their professional development. Within the company, we offer two routes to progression.
The traditional route is to progress on to Assistant Manager and begin your journey towards management. Training is delivered on the job with the support of our training and development team.
We also recognize that our Retail Team Members become product experts and the experience and knowledge gained in our retail branches is invaluable across our business.
Many of our Retail colleagues have progressed on to roles within our Trading, Marketing, HR, IT Departments and more, in our Dundalk HQ or our Gibraltar and Manila offices.
Staff Benefits:
Flexible work patterns. Ideal for those looking for either part-time or full-time employment. Work with us and we will work with you.
* Life Assurance Scheme
* Pension contribution is matched to 4%
* Staff competitions
* Savings scheme
* Staff bonuses and incentives
* Employee Assistance Program
* Refer a Friend Scheme
* Wedding and Baby Gifts
* Many opportunities for career progression
BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
"}
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