Senior Client Director

5 days ago

London, Greater London, United Kingdom CDP Full time
Job Description

CDP is seeking a highly skilled and experienced Senior Client Director to join our team in the UK. As a key member of our Cities Programme, you will play a critical role in supporting city governments to report their environmental information through CDP.

Key Responsibilities
  • Support the annual reporting process for all participating UK cities and provide ad-hoc support to cities in the wider EMEA region.
  • Encourage city governments to report their environmental information through CDP by making phone calls, sending personalized emails, organizing in-person meetings, webinars, and other outreach activities.
  • Support the design and delivery of online and physical events and workshops.
  • Help improve the quality of reported data by providing one-to-one technical support.
  • Develop relationships and manage contacts through CDP's customer relationship management (CRM) software.
  • Support data analysis activities and create resources that showcase the value of disclosure.
  • Support campaigns (e.g., Race to Zero, Race to Resilience) and partnerships with organizations across the UK.
  • Support the UK Cities Manager and EMEA Regional Manager in their activities within the UK and wider EMEA region.
  • Represent CDP and the cities programme at conferences, meetings, and webinars.
Requirements
  • 3+ years' relevant experience working on cities and/or climate-related topics.
  • An understanding of the issues of climate change mitigation and adaptation in cities.
  • Excellent communication and presentation skills, including the ability to explain complex topics clearly and succinctly.
  • Experience in delivering support in a customer/client-facing role.
  • Awareness of the role reporting plays in local climate governance and action.
  • Very good MS Office (particularly Excel) skills and ability to quickly grasp new IT systems.
  • Ability to adapt to a fast-paced work environment and hit the ground running across all key responsibilities.
  • Self-motivation and an ability to take initiative.
  • A positive and enthusiastic team player with the ability to work under pressure.
  • Attention to detail and commitment to achieving high standards.
Desirable Skills and Experience
  • Degree educated or equivalent in environment/sustainability.
  • Direct experience of working with government(s).
  • Experience of public speaking.
  • Experience with customer relationship management software.
  • Proficiency in an additional European language.
Salary and Benefits

£30,626 - £32,150 (commensurate with experience) per annum pro rata, 30 days' holiday excluding bank holidays, generous non-contributory pension provision, annual discretionary bonus (depending on company performance), Employee Assistance Programme, life assurance, training and development, flexible working opportunities, and others.

This is a fixed-term contract through to 31st May 2025, based at CDP's London office and reporting to the Associate Director, Disclosure UK & MEA, with a possibility to extend subject to resources.

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