Administrative Support Specialist

2 months ago


Blackburn, Blackburn with Darwen, United Kingdom Circle Health Group Full time

About the Role:

We are seeking a highly organized and detail-oriented Patient Administrator to join our team at Circle Health Group. As a key member of our administrative team, you will play a vital role in ensuring the smooth running of our patient administrative processes.

Key Responsibilities:

  • Contribute to the efficient management of patient queries, ensuring all interactions are dealt with professionally and promptly.
  • Provide exceptional customer service to patients, visitors, consultants, and staff, adhering to our high standards of service delivery.
  • Manage referrals from the Referral Management Centre, including triage and adherence to the 18-week Referral to Treatment within set timescales.
  • Oversee the day-to-day management of SPOT contract patients, ensuring timely and effective care.

Requirements:

  • Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
  • Proficient in the use of a PC, including software and systems.
  • Basic financial awareness.
  • Previous administration experience in a private healthcare environment.

What We Offer:

Circle Health Group offers a competitive hourly rate and a dynamic work environment that values teamwork and excellence.



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