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ICT Support Specialist

2 months ago

City of London Greater London, United Kingdom School Business Services Full time
About the Role

School Business Services is a leading provider of education support services and budgeting software. We are seeking an experienced ICT Engineer to join our team.

Key Responsibilities
  • Provide ICT support to schools on-site and remotely via the service desk.
  • Participate in IT projects, including school networking and security.
  • Assess and resolve technical issues, from server failures to internet outages.
  • Collaborate with colleagues to deliver and manage projects.
  • Communicate effectively with internal stakeholders and external vendors.
Requirements
  • Proven experience in ICT engineering, with a focus on small organizations or school networks.
  • Strong problem-solving skills and ability to work independently.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Enhanced DBS and Right to Work in the UK.
What We Offer
  • Generous annual leave allowance, including bank holidays.
  • Flexible benefits package, including a healthcare scheme.
  • Hybrid or remote working opportunities across the country.