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Craft Team Supervisor

2 months ago

Cirencester, Gloucestershire, United Kingdom Hobbycraft Full time
{"title": "Team Leader Role at Hobbycraft", "description": "About the Role

We are seeking a skilled and enthusiastic Team Leader to join our team at Hobbycraft. As a Team Leader, you will play a key role in supporting the management team and driving sales, while delivering exceptional customer service.

Key Responsibilities
  • Operate the till and handle cash, credit/debit card, and gift card transactions accurately
  • Oversee store operations, including merchandising, goods in, warehouse operations, and duty management responsibilities
  • Support and coach new colleagues to ensure a smooth onboarding process
  • Coordinate the workload of colleagues to ensure efficient store operations
  • Answer customer inquiries and provide excellent customer service
About You
  • Minimum 1 year's previous retail experience is essential, with managerial or supervisory roles being advantageous
  • Passion for all things craft and a desire to inspire others
  • Ability to learn and share expertise of products to meet customer needs
  • High levels of enthusiasm, drive, and motivation
  • Confident and clear communication skills
  • Flexibility to accommodate business trading needs
Benefits
  • Rates of pay above minimum wage
  • 25% Discount Card for Hobbycraft Stores
  • Generous holiday entitlement with increases each holiday year
  • A creative working environment
  • Company pension contribution
  • Cycle to Work Scheme
  • Access to our Employee Support Programme for overall well-being
  • Continuous training, development, and performance management
  • Colleague Social Events throughout the year
Equality and Diversity

Hobbycraft is an equal opportunities employer and is committed to equal and fair treatment for all colleagues or potential colleagues, irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.

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