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Claims Handler

2 months ago


Glasgow, Glasgow City, United Kingdom Adjusting Appointments Limited Full time

About Adjusting Appointments Limited

We are a leading Independent Global Loss Adjuster with offices around the world, providing Loss Adjusting, Claims and Risk Management Services. Our focus is on Speciality Markets and Complex Commercial.

Job Summary

We are seeking an experienced Claims Handler to join our Glasgow base, which will be hybrid working. You will report to the Claims Manager with the Real Estate Team and be responsible for managing a portfolio of Property and Liability Claims for both the UK and Europe through to settlement.

Key Responsibilities

  • Investigate, negotiate, and agree settlement of claims
  • Liaise with Insured, Insurers/Brokers to achieve the timely conclusion of claims
  • Liaise with stakeholders overseas
  • Produce reports
  • Ensure time reporting and billing is compliant
  • Liaise closely with Adjuster where appropriate
  • Attend Client review meetings

About You

  • Previous Claims handling experience including caseload management
  • Experience of handling Real Estate/Commercial Property Loss Adjusting Sectors
  • Exceptional communication skills both written and verbal
  • Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties
  • Proven capability in negotiation, decision making and problem solving skills
  • Thrive in a high-pressured working environment
  • Be driven to meet and exceed targets
  • Industry qualifications or working towards

What We Offer

  • Hybrid working arrangement
  • Competitive Annual Basic Salary
  • Plus benefits package