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Sales Associate

2 months ago

Guildford, Surrey, United Kingdom REISS Full time

About Reiss

Reiss is a leading luxury fashion brand known for its high-quality, timeless designs. With a strong presence in the market, we are committed to delivering exceptional customer service and creating a unique shopping experience.

The Role

We are seeking a Sales Associate to join our team in Guildford. As a Sales Associate, you will be responsible for providing premium customer service, supporting our management team, and contributing to the success of our store.

Key Responsibilities

  • Deliver exceptional customer service, ensuring a tailored and personalized experience for each customer
  • Provide in-depth knowledge of the brand and our products, including features, benefits, and styling advice
  • Communicate effectively with customers, team members, and management, ensuring seamless interactions and resolving any issues promptly
  • Maintain visual standards, ensuring the store environment is always clean, tidy, and visually appealing
  • Act as a Reiss Brand Ambassador, promoting the brand and its values to customers and colleagues alike

Requirements

  • A passion for luxury or premium products, with a keen eye for detail and a love for fashion
  • Previous experience in a customer-facing environment, preferably in retail or hospitality
  • Excellent customer service skills, with the ability to see things from the customer's perspective
  • Flexibility and adaptability, with the ability to work in a fast-paced retail environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
  • Good organizational and decision-making skills, with the ability to prioritize tasks and manage multiple responsibilities
  • A team player, with a positive attitude and a willingness to learn and develop

What We Offer

  • Seasonal business wear allowance, to help you look and feel your best
  • Generous employee discount, so you can enjoy the latest Reiss collections at a discounted rate
  • Rewarding commission structure, to recognize and reward your sales achievements
  • Wellbeing and financial support through our Employee Assistance Programme, to help you manage your work-life balance
  • Low monthly cost health support through our medical cash plan, to give you peace of mind
  • Fitness discounts, to help you stay active and healthy
  • Family-friendly policies, including enhanced parental pay, to support you and your loved ones
  • 23 days annual leave, increasing to 25 days after 2 years' service, to give you time to relax and recharge
  • Employee referral scheme, to reward you for introducing friends and family to Reiss
  • Career development opportunities, to help you grow and progress within the company