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Lettings Coordinator
2 months ago
We are seeking an experienced Coordinator to join our Supported Housing Young People's team at LiveWest. As a Lettings Coordinator, you will play a crucial role in effectively managing all referrals received for the Plymouth Foyer.
Key Responsibilities- Handle incoming referrals to the service, ensuring timely and efficient processing.
- Triage and allocate referrals based on client need, utilizing a strength-based approach.
- Accurately record client information on our internal systems, maintaining confidentiality and adhering to data protection policies.
- Respond to enquiries from service users, professionals, and other stakeholders, providing clear and concise information.
- Signpost to alternative support services where appropriate, ensuring seamless referrals and minimizing service gaps.
- Carry out readiness assessments for new applicants to the service, determining suitability for placement at the Foyer.
- Liaise with partner agencies throughout the referral process, fostering strong relationships and ensuring effective communication.
- Minute taking for multi-agency meetings with professionals, maintaining accurate records and facilitating collaboration.
- Excellent administrative skills, with experience in managing referrals and client information.
- Understanding of issues surrounding young people and homelessness, including associated risk management.
- Resilience and ability to work effectively in a fast-paced environment, responding to changing needs and priorities.
- Lone work safety and ability to work effectively as part of a team, contributing to a collaborative and supportive work environment.
- Good attention to detail, ensuring accuracy and precision in all aspects of the role.
- Excellent interpersonal and communication skills, with the ability to engage with service users, professionals, and other stakeholders.
- Effective organizational skills, managing competing demands and prioritizing tasks to meet deadlines.
- Understanding of safeguarding and confidentiality policies, maintaining a secure and respectful environment.
LiveWest is a leading provider of affordable housing and supported services, committed to creating a better living for better lives. We offer a range of benefits, including a defined contribution pension scheme, discretionary bonus scheme, and health cash plan.
We are an inclusive employer, celebrating diversity and committed to creating an inclusive environment for all colleagues. If you are passionate about making a difference in the lives of young people and communities, we encourage you to apply for this exciting opportunity.
