Station Host

1 month ago


London, Greater London, United Kingdom Greater Anglia Full time
About the Role

We are seeking a highly professional and proactive individual to join our team as a Station Host. As a key member of our station team, you will be responsible for providing exceptional customer service, ensuring a safe and welcoming environment for our passengers, and contributing to the overall success of our station.

Key Responsibilities
  • Provide pro-active assistance to customers on and off trains
  • Ensure a safe and welcoming environment for passengers
  • Contribute to the maintenance of ticket machines and other station equipment
  • Participate in station cleaning and security checks
  • Work a combination of early starts, late finishes, and weekends
What We're Looking For

We are looking for a colleague who is highly professional, proactive, and friendly when dealing with customers. The ideal candidate will have effective customer service and interpersonal skills, be able to remain calm under pressure, and be flexible with their working hours.

Benefits
  • Defined Contribution pension scheme after 2 years
  • Free Travel on GA and 75% discount on other TOCs for leisure travel
  • Free Leisure travel on GA and 75% discount on other TOCs for eligible family members
  • International travel discount card (FIP) for staff and eligible family members after 12 months service
  • GA Hapi Benefits App – our great benefits app which includes discounts across many retailers, days out and dining
  • 24/7 Employee assistance programme, eyecare and flu jab vouchers and access to physiotherapy services
  • Annually issued 12 discount vouchers for family and friends to use
  • Salary Sacrifice schemes such as Cycle to work and Technology scheme (eligible once passing probation)

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