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Office Administrator
2 months ago
We are seeking a highly skilled and customer-focused individual to join our client's team in Pershore. As a Customer Service Representative, you will be responsible for providing exceptional customer service by responding to enquiries and resolving issues promptly and accurately.
Key Responsibilities:- Process customer orders with accuracy and attention to detail
- Work closely with internal teams to ensure timely delivery of products and services
- Manage customer accounts and maintain accurate customer records
- Proactively identify opportunities to improve customer service processes and procedures
- Assist with administrative tasks as required
- Previous experience in a customer service role, ideally within a manufacturing or similar industry
- Excellent communication skills, both verbal and written
- Strong attention to detail and accuracy
- Proactive and self-motivated, with the ability to work effectively under pressure
- Proficient in using CRM systems and Microsoft Office Suite
- Ability to work well within a team and collaborate with colleagues across different departments
Our client is a leading manufacturing company in Pershore, known for their high-quality products and exceptional customer service. They pride themselves on their team-oriented culture and commitment to employee development. You will have the opportunity to work with a supportive and dynamic team, where your contributions will be valued and recognised.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
