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Technical Service Trainee for Smart Solutions
2 months ago
At Ricoh, we are committed to fostering a diverse workforce and encourage applications from all backgrounds.
Position:
Technical Service Trainee for Smart Solutions
Location:
Field Based - Scotland (Central Belt)
Compensation:
Attractive salary along with comprehensive benefits package.
About Ricoh:
Ricoh is a leading global technology enterprise. Originating from the printing industry, we specialize in designing and producing graphic solutions that revolutionize communication.
To adapt to the evolving demands of the workplace, we have developed a broad range of innovative, industry-leading digital services, including Cloud & IT infrastructure solutions and process automation tools.
Our mission is to empower individuals to find fulfillment in their work. Through our technological advancements, we aim to enhance productivity and creativity, enabling people to lead meaningful professional lives while helping organizations become more efficient, sustainable, and profitable.Role Overview:
Are you acquainted with Smart Lockers?
Our Smart Lockers represent the optimal solution for automating tedious manual tasks. These connected technologies provide secure storage and facilitate transactional processes. Ricoh Smart Lockers offer secure, authenticated access around the clock, with cloud-based monitoring that delivers real-time visibility, tracking, insights, and reporting.
With a network of 4,800 certified field service engineers and 1.3 million installed locker doors, you will be part of a large team driving Ricoh's commitment to performance and efficiency.
Your Responsibilities:
- As a Smart Locker Technician Trainee, you will undergo comprehensive training through our two-year program, equipping you to perform effective installations, maintenance, and repair services on our Smart Lockers in designated field areas.
- You will ensure that our Smart Locker clients receive exceptional service, embodying Ricoh's core value of Customer Centricity.
- We encourage you to pursue self-improvement and continuous professional development to keep pace with the rapidly evolving technology landscape and the expanding range of products and services we support.
We are dedicated to inclusivity and are open to discussing adjustments to the recruitment process as needed.
No applicant or employee will be treated less favorably based on any protected characteristic, including sex, sexual orientation, age, disability, gender reassignment, trade union membership, marital status, pregnancy and maternity, race, or religion.
Our commitment to diversity and inclusion is not just a principle; it drives our innovation, enhances decision-making, and helps us better understand our customers' needs.To support you in bringing your authentic self to work, we have established employee-led affinity groups focused on LGBTQ+, gender, and ethnicity, allowing members to engage with issues and challenges related to shared identities and experiences.
