Spa Therapist

3 weeks ago

Bath, Bath and North East Somerset, United Kingdom Lush Full time
Join Our Team as a Spa Therapist

We are seeking a skilled and passionate Spa Therapist to join our team at Lush Spa Bath. As a Spa Therapist, you will be responsible for delivering exceptional customer service and providing high-quality treatments to our clients.

Key Responsibilities
  • Perform Lush Spa treatments following set routines and standards
  • Represent the Lush Spa brand on the shop floor and across the business
  • Ensure client experiences are seamless and enjoyable
  • Support the day-to-day running of the spa
  • Book and upsell treatments using our booking system
  • Maintain high standards in the spa, including cleanliness, presentation, and hygiene
  • Take care of your own wellbeing using the available tools and resources
  • Stay up-to-date with product and treatment knowledge
  • Support stock control management
Requirements
  • NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, including full-body massage
  • Passion for delivering excellent customer service and treatments
  • Passion for representing the Lush brand, ethics, and products
What We Offer
  • Bespoke in-house training and certification in Lush's accredited treatments
  • Opportunity to develop core massage skills through innovative treatments
  • Maximum of 5.5 hours of massage per day to ensure your wellbeing
  • Generous staff discount on products and spa treatments
  • Complimentary products and handcare/mouthcare products during shifts
  • Team bonus scheme based on overall sales
  • Pension scheme and birthday day off
  • 28-day holiday allowance and supportive parental leave scheme
  • Cycle to work scheme and employee assistance programme
  • Access to an online learning community and therapist wellbeing initiatives

We are a company that values our employees and offers a range of benefits to support your wellbeing and career development. If you are passionate about delivering exceptional customer service and providing high-quality treatments, we would love to hear from you.

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