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Civil Enforcement Manager

2 months ago

Fulham, Greater London, United Kingdom Hammersmith & Fulham Council Full time
About the Role

We are seeking a highly motivated and experienced Civil Enforcement Supervisor to join our Parking Enforcement Team at Hammersmith & Fulham Council. As a key member of our team, you will play a crucial role in ensuring the effective and efficient delivery of parking enforcement services across the borough.

Key Responsibilities
  • Oversee a team of Civil Enforcement Officers to ensure that parking enforcement is carried out consistently and fairly throughout the borough.
  • Support the Senior Supervisors in the day-to-day management of the team and provide guidance and training as needed.
  • Ensure that all parking enforcement activities are carried out in accordance with Council policies and procedures.
  • Monitor and report on parking enforcement performance and identify areas for improvement.
  • Collaborate with other teams and departments to ensure that parking enforcement is aligned with broader Council objectives.
Requirements
  • Qualified as a Civil Enforcement Officer with a strong understanding of parking enforcement laws and regulations.
  • Proven experience in a supervisory or management role, with a track record of delivering high-quality results.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders at all levels.
  • Ability to work independently and as part of a team, with a strong focus on customer service and continuous improvement.
What We Offer

As a Civil Enforcement Supervisor at Hammersmith & Fulham Council, you will have the opportunity to work in a dynamic and supportive team environment, with a range of benefits and opportunities for professional development. We are committed to providing a comprehensive total reward package, including a competitive salary, excellent benefits, and a flexible working environment.

Our Values

We are a values-driven organization, committed to delivering high-quality services that make a positive difference to the lives of our residents and customers. Our values are at the heart of everything we do, and we are looking for individuals who share our commitment to:

  • We are fair - We treat everyone with compassion, dignity, and fairness, and promote benefits and opportunities for all.
  • We are caring - We care about our borough and doing things well, and focus on standards and continuous improvement.
  • We are collaborators - We work together for a better society, and collaborate with our residents, businesses, schools, and other stakeholders to achieve our goals.
  • We are driven - We will only settle for the very best, and strive to continually improve and put our residents, customers, and businesses at the heart of everything we do.