Retail Store Manager

4 weeks ago


Liverpool, Liverpool, United Kingdom JD Group Full time
About JD Group

Established in 1981, JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors, and Gyms with over 60,000 colleagues and over 3,400 stores across 30 markets worldwide.

Job Overview

We are seeking a highly motivated and customer-focused individual to join our store's Junior Management team. As a key member of the team, you will provide managerial support, maintain and improve customer service levels, and assist with daily store operations.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, handle customer complaints and inquiries, and ensure staff appearance meets company guidelines.
  • Sales: Achieve sales targets, monitor staff service levels, and utilize in-store devices to maximize sales.
  • Visual Merchandising: Attract and engage customers using visual techniques, maintain sales floor standards, and keep stock clean and presentable.
  • Training and Development: Encourage personal progression, assist with new starter inductions, and develop existing staff.
Requirements
  • Previous retail experience, preferably in a supervisory role.
  • Excellent time management and communication skills.
  • IT skills, including Microsoft Outlook, Word, and Excel.
What We Offer
  • Incremental holiday allowance.
  • Discretionary bonus scheme.
  • Staff discount on JD Group and other brands.
  • Personal development opportunities.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, please apply for this exciting opportunity to join our team.


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