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Customer Insights Analyst
2 months ago
About the Role
Fully integrated into the DNA of Marks and Spencer, our Finance team plays a fundamental role in setting the pace for our key business decisions, shaping our budgets, analyzing our sales, managing costs, and ensuring our most vital statistics and data are absolutely accurate.
Within the Finance Service Centre, we are moving beyond a shared service centre; we play a critical part in the Marks and Spencer One Finance Team and are heading towards our ambition to become a centre of excellence - there's never been a better time to be part of our team.
What You'll Get
- 20% colleague discount across all Marks and Spencer products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our Marks and Spencer Choices portal to maximize your financial and personal wellbeing.
- Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- Full study support for CIMA/ACCA.
About the Job
- Drilling down on large data sets to identify what is going on.
- Preparation of financial reports, providing accurate financial data for analysis and commentary, working closely with finance colleagues and business divisions to support strategic decision making.
- Driving increased insight through analysis to identify trends, challenge assumptions, and make recommendations to deliver business benefit.
- Ensuring a strong financial control environment is maintained.
- Troubleshooting solutions to business unit queries and proactively taking action to resolve any complex issues.
- Strong MS Office skills, particularly Excel.
- Using data and analysis to solve problems.
