Senior Strategic Improvement Manager

7 days ago

Twickenham, United Kingdom NIHR Full time
About the Role

We are seeking a highly skilled and experienced individual to join our team as a Senior Strategic Improvement Manager. In this role, you will be responsible for leading and facilitating the development of integrated plans for the delivery of the Commitments theme/priorities across NIHR and with external partners.

Key Responsibilities
  • Develop and deliver team/cross-organisational projects or activities that support the Strategic Commitments, ensuring goals and stakeholder needs are met, delivery is timely, and there is effective monitoring, reporting, and evaluation.
  • Develop and maintain targeted stakeholder relationships and networks across and beyond NIHR to build understanding of, and ensure engagement/alignment with, the Commitments and the work of the team in general.
  • Work collaboratively with the Comms and Engagement function and others to develop, and help implement, communications and stakeholder engagement plans. Support their monitoring and evaluation.
  • Work collaboratively, including with other team senior managers, to put in place effective and proportionate programme management approaches for the implementation of the Commitments.
  • Assist the Chair and lead senior manager to ensure that the Public Partnerships Programme Board has effective governance, including assisting with the secretariat function, recruitment/induction, and/or improving systems and processes.
  • Lead/contribute to the development of high-quality resources/learning materials and/or impact stories/case studies.
  • Provide high-quality and timely responses to stakeholder public partnerships enquiries, and effective signposting.
  • Lead or facilitate team/project events, workshops, and/or meetings, and represent NIHR and the team at meetings and events. This will include making presentations on behalf of the team and deputising for the Deputy Director where required.
What You Will Bring to the Role

We are looking for an individual with a strong background in public partnerships, improvement, and engagement. The ideal candidate will have:

  • A degree in health or social sciences or equivalent skills/experience.
  • Experience of managing public or community involvement/engagement, ideally in the health and/or care sector.
  • Strong applied public partnerships knowledge in at least one of the 5 Strategic themes.
  • Experience of leading or delivering improvement goals in an area of work, involving other teams or organisations.
  • Experience of delivering successful stakeholder engagement for a strategy/project/programme.
  • Experience of working with stakeholders at all levels to generate commitment to, and achieve delivery of, shared goals.
  • Strong influencing and negotiation skills, to persuade those outside your management control, and at different levels, to take ownership of work/improve practice/align work/deliver results.
  • Excellent communication skills orally and in writing, including the ability to convey complex material tailored to the needs of different audiences, and to target communications, including for patients and the public.
  • Effective planning/organisational skills to deliver multiple and fluctuating priorities with demanding deadlines.
  • Understanding of and commitment to equality, diversity, and inclusion, and able to show how you would apply it in this role.
  • Highly IT literate with the ability to competently employ the various functions of Microsoft/Google, including PowerPoint/Slides, Word/Docs, Excel/Sheets, and Outlook/Gmail.
  • Strong interpersonal skills with a collaborative, inclusive, and supportive working style.
About NIHR

NIHR is a leading organisation in the field of health and care research. We are committed to improving the health and wellbeing of the public through the delivery of high-quality research.

This role is with NIHR Coordinating Centre (NIHRCC) and is hosted by LGC.

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