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Bar Team Member
2 months ago
About the Role:
We are seeking a highly motivated and enthusiastic Bar Team Member to join our team at Norton Park Hotel, Spa & Manor House. As a Bar Team Member, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable experience in our bar and lounge areas.
Key Responsibilities:
- Provide exceptional guest service and ensure that our guests have a memorable experience in our bar and lounge areas.
- Keep up to date with pricing and promotions to provide advice to guests and maximise sales.
- Work in a variety of Food & Beverage areas across the hotel to ensure guest satisfaction and brand standards are met.
What We Offer:
We offer a range of benefits, including:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees
- Various learning & development opportunities
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
Requirements:
To be successful in this role, you will need:
- A passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
About Us:
Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property located in Sutton Scotney, just outside Winchester. Our hotel has Scene restaurant and bar & lounge, a terrace, and we offer afternoon tea, private dining and meetings & event spaces as well as a separate Manor House. The leisure facilities include a pool, a gym, steam room, sauna, and a relaxing Elemis spa.
Our Commitment:
We are proud to be a Disability Confident employer and are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, so if you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
Our Values:
We proudly support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.