Hospitality Team Member
4 weeks ago
About the Role:
We are seeking a skilled and enthusiastic Hospitality Team Member to join our team at Norton Park Hotel, Spa & Manor House. As a key member of our Food and Beverage team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable experience.
Key Responsibilities:
- Provide exceptional guest service and ensure that our guests have a memorable experience.
- Work in a variety of Food and Beverage areas across the hotel, including the bar, lounge, and restaurant.
- Keep up to date with pricing and promotions to provide advice to guests and maximise sales.
- Work under pressure and maintain a high level of professionalism at all times.
What We Offer:
- A competitive salary and benefits package.
- Free health club membership and discounts across The QHotels Collection.
- Support with training and professional qualifications, including course fees.
- Access to an Employee Assistance Program – Hospitality Action.
- Refer a friend scheme and FREE parking.
Requirements:
- Possess a passion for delivering exceptional guest service.
- Have strong customer service skills and the ability to work under pressure.
- Be able to work a variety of shifts, including evenings and weekends.
About Us:
Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property located in Sutton Scotney, just outside Winchester. We offer a range of amenities, including a pool, gym, steam room, sauna, and a relaxing Elemis spa.
Why Join Us:
We are proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, and we welcome applications from all candidates.
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