Sales Team Leader

3 weeks ago


London, Greater London, United Kingdom Tiffany & Co. Full time

Sales Team Leader Job Overview

The Sales Team Leader is essential in guiding, nurturing, and empowering the sales and operations team to meet and surpass sales objectives. This role involves cultivating robust relationships with both internal stakeholders and external clients, serving as a mentor, coach, and collaborative partner to ensure outstanding customer service. The Sales Team Leader is responsible for fostering a positive workplace culture that encourages motivated and engaged team members who consistently achieve sales targets.

  • Sales Target Achievement: Partner with the Store Director to formulate and implement a sales strategy, assist in finalizing sales, and deliver training to enhance the skills of team members.
  • Customer Engagement/Service Excellence: Inspire the team to provide exceptional sales and service, initiate customer engagement programs, and guarantee personalized interactions to strengthen customer loyalty.
  • Employee Development: Mentor and cultivate Sales Professionals, offer ongoing feedback, and devise personalized action plans to enhance sales performance.

The Sales Team Leader is pivotal in driving the overall success of the store through effective team leadership, strategic sales initiatives, and robust customer relationship management.



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