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Head of Marketing Operations

2 months ago

London, Greater London, United Kingdom PPHE Hotel Group Full time

Head of Marketing Operations

We are excited to present an opportunity for a talented individual to join our team as the Head of Marketing Operations. In this pivotal role, you will lead the Regional Marketing teams and collaborate closely with the VP of Brand & Content Marketing, as well as the Lifestyle and Brand/Content teams, to effectively convey the organization's ongoing strategies through various campaigns, public relations efforts, marketing initiatives, partnerships, and promotional activities.

Key Responsibilities as the Head of Marketing Operations:

  1. Design, coordinate, and implement the annual campaign calendars for PPHE Hotel Group, alongside multi-brand B2C, B2B, and M&E campaigns, in collaboration with broader marketing teams, including Arena Hospitality Group and Radisson Hotel Group.
  2. Identify and capitalize on commercial initiatives and opportunities.
  3. Oversee the UK & NL Regional Marketing teams, partnering with local General Managers and hotel teams to execute the Park Plaza 90-day plans and ongoing marketing activities.
  4. Actively engage in Marketing, PR, Commercial, and Operational meetings.
  5. Manage and execute Regional PR strategies and initiatives.
  6. Take charge of the planning, coordination, and execution of media and marketing events.
  7. Supervise and direct photo, video, and multimedia productions across the estate.
  8. Monitor, report, and communicate results of marketing activities.
  9. Oversee the hotel Content Matrices, ensuring timely updates for hotels, restaurants, bars, M&E, and other relevant online platforms and listings.
  10. Assist the VP of Brand & Content Marketing and other team members in launching new hotels, restaurants, and products to the market.
  11. Provide and disseminate relevant industry and competitor insights.
  12. Manage PR & Marketing Managers in both the UK & NL regions.
  13. Support the Brand, Guest, and Digital Experience team with various initiatives.

Your Benefits as our Head of Marketing Operations:

  • Enjoy discounted rates at PPHE hotels (which also extend to the Radisson Hotel Group for family and friends).
  • Receive F&B discounts at our restaurants and bars for your entire party.
  • Start with 30 days of annual leave (pro rata), including bank holidays, with increases based on years of service.
  • Benefit from two complimentary meals per day.
  • Access up to 40% of your pay before payday through Wagestream.
  • Participate in the Vitality at Work scheme, offering great gym discounts and more.
  • Utilize the Ride to Work scheme and receive free cycling lessons.
  • Access a 24/7 employee assistance program.
  • Engage in departmental productivity and service incentive schemes.
  • Take advantage of the Benefit Hub, offering discounted prices at numerous stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Enjoy free dry cleaning for your work uniform.
  • Participate in annual staff parties and events.
  • Contribute to a company pension plan and benefit from award-winning training programs.

If this exciting opportunity aligns with your career aspirations, we encourage you to consider applying.