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Contract Lifecycle Management Professional

2 months ago

York, York City, United Kingdom Assurant Full time

Job Summary

The Contract Lifecycle Management (CLM) Manager is responsible for overseeing the entire contract lifecycle, from configuration and implementation to execution, monitoring, and termination. This role requires a high degree of critical thinking, innovation, and attention to detail, as well as excellent communication and business acumen. The ideal candidate will have experience in program management or a related field and be able to work effectively in a fast-paced, high-volume environment.

Key Responsibilities

  • Participate in RFPs to ensure business solutions are properly accounted for
  • Configure and implement contracts, ensuring compliance with company policies and procedures
  • Manage the contract lifecycle, including contract initiation, creation, negotiation, approval, execution, monitoring, and termination
  • Collaborate with operations and finance leadership teams to review monthly invoicing activities
  • Participate in the onboarding of new business and clients
  • Responsible for maintaining Activity-Based Pricing (ABP) in accordance with client contract requirements
  • Manage and resolve identified invoicing issues from users
  • Prepare reports for leadership
  • Work with Salesforce Administration team to ensure timely updates to the CLM managed package

Requirements

  • 5 years of relevant program management, project management experience, and/or system administration
  • Solid understanding of the DCC operations
  • Ability to collaborate with multiple channels within the company and externally with clients
  • Advance knowledge in Excel and Microsoft Office Suite
  • Ability to communicate effectively cross-functionally
  • Ability to communicate effectively with customers and high-level internal leaders

About Assurant

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. We partner with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.