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Legionella Quality Manager

2 months ago


Bishop's Stortford, Hertfordshire, United Kingdom DJS Business Development LTD TA (Westwood Recruitment Ltd) Full time
Job Title:

Legionella Quality Manager

Job Summary:

DJS Business Development LTD T/A (Westwood Recruitment Ltd) is seeking a highly skilled and experienced Legionella Quality Manager to oversee and ensure the compliance and service delivery of our expanding legionella department across the UK.

Key Responsibilities:
  • Lead and support the Legionella Services field teams across the UK.
  • Ensure compliance with statutory health & safety standards and maintain industry benchmarks.
  • Collaborate with the Field Operations Manager to enhance daily operations and drive departmental innovation.
  • Assist the sales team with quotes and tender processes.
  • Support the digital advancement of Surveying Services.
Key Performance Indicators:
  • Audit at least two Legionella risk assessment reports per surveyor each month.
  • Conduct quarterly audits on each surveyor.
  • Address microbiological positives within 24 hours.
  • Ensure 100% completion of scheduled jobs weekly within scope and budget.
Requirements:
  • Professionally represent the company in the marketplace.
  • Stay informed on current water hygiene legislation and update the company on relevant changes.
  • Provide technical support and guidance within the company.
  • Manage the field-based legionella delivery team, ensuring KPI adherence and high performance.
  • Travel throughout the UK to support field staff and operational needs.
  • Oversee larger legionella projects, ensuring timely and budget-compliant delivery.
  • Maintain high staff morale, motivation, and discipline.
  • Communicate sales opportunities from client/site visits.
  • Oversee onboarding and auditing of subcontractors.
  • Deliver Legionella Services as needed, focusing on L8RAs, Written Schemes, and L8 Training.
  • Conduct regular audits of post-service reports, field staff, and subcontractors.
  • Support recruitment and training of external field staff.
  • Analyse field productivity and assist with planning improvements.
  • Participate in strategic projects to achieve company targets.
  • Communicate and implement business strategies within external teams.
  • Mentor surveyors and conduct annual appraisals, reviews, and disciplinary processes.
  • Assist the sales team with tender-related quotes.
  • Produce method statements and risk assessments for all Legionella services.
  • Organise and ensure the functionality and calibration of necessary equipment.
  • Ensure all equipment is maintained in a serviceable condition with the Warehouse Supervisor.
  • Support the Warehouse Supervisor in maintaining up-to-date COSHH data.
  • Liaise with client/site personnel to resolve issues and ensure compliance.
  • Immediately communicate any progress issues or problems on-site to the office.
  • Develop digital compliance systems to enhance productivity and efficiency.
  • Manage and prepare for industry-leading audit requirements.
  • Ensure adherence to company procedures and the Company Code of Conduct.
Requirements and Qualifications:
  • Smartphone
  • Laptop
  • Company vehicle
  • Necessary equipment
  • IOSH qualification
  • City & Guilds Legionella Risk Assessment for Legionella and Water Hygiene
  • Minimum of 5 years experience in legionella risk and management