Team Leader

1 month ago


Kingston upon Thames, Greater London, United Kingdom Fenwick Full time
About the Role

Fenwick is seeking a highly motivated and experienced Team Leader to join our team. As a Team Leader, you will be responsible for leading a team of Sales Advisors and providing exceptional customer service.

You will be the driving force behind the success of your team, working closely with your Sales Manager to achieve sales targets and provide a positive shopping experience for our customers.

The ideal candidate will have a passion for retail, excellent communication skills, and the ability to motivate and develop a team of Sales Advisors.

Key Responsibilities
  • Lead a team of Sales Advisors to achieve sales targets and provide exceptional customer service
  • Work closely with the Sales Manager to develop and implement sales strategies
  • Provide coaching and development opportunities for Sales Advisors
  • Monitor and control stock levels and merchandise displays
  • Ensure a positive and inclusive working environment
What We Offer

Fenwick offers a competitive salary and benefits package, including:

  • 25% colleague discount
  • 28 days annual leave (including bank holidays)
  • Birthday day - 1 additional day off in the month of your birthday
  • WeCare a 24/7 online GP, mental health support service, get fit programme and more.
  • 'Perks*' - a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities.
  • Pension scheme
About Fenwick

Fenwick is the UK's largest family-owned department store group with a rich heritage and history that has shaped who we are today We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before.

We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.



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