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Sales Support Specialist

2 months ago


Neath, Neath Port Talbot, United Kingdom Randstad Perm Professionals Full time

We are seeking a highly organized and detail-oriented Sales Support Specialist to join our team at Randstad Perm Professionals. As an Inside Sales Assistant, you will play a crucial role in supporting our Sales team in delivering exceptional customer service and driving business growth.

Main Responsibilities:

  • Manage customer inquiries and respond to their needs in a timely and professional manner.
  • Prepare and issue quotations, ensuring accuracy and attention to detail.
  • Review Purchase Orders vs Quotations, check dispatch details, and resolve any discrepancies.
  • Update our system with relevant information for delivery, ensuring seamless communication with our customers.
  • Obtain forecasts from customers and monitor customer satisfaction levels.
  • Liaise with freight companies, production staff, and sales colleagues to gather and present information.

Requirements:

  • Experience in Sales Administration, with a strong background in customer service and administration.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Experience in working in a company selling engineering products is highly desirable.
  • Proficiency in languages such as German, French, or Italian is an added bonus.

What We Offer:

  • A competitive bonus scheme, up to 10% of your annual salary.
  • A generous holiday entitlement, including 26 days plus 8 bank holidays.
  • A Health Cash Back Scheme and Voucher Rewards.
  • A pension scheme, with a minimum employee contribution of 5% and an employer contribution of 7%.