Senior In-Service Support Engineer

1 month ago

Flackwell Heath, United Kingdom Gold Group Full time
About the Role

We are seeking a highly skilled Senior In-Service Support Engineer to join our team in High Wycombe. As a key member of our engineering organization, you will play a pivotal role in ensuring top-tier standards in the delivery of In-Service support commitments.

Key Responsibilities
  • Collaborate with the Project Manager, Engineering Lead, System Design Authority, and customers to deliver In-Service support commitments.
  • Ensure support project strategies align with Defence Standards and relevant contractual policies.
  • Develop commercially and technically viable solutions in collaboration with the engineering team.
  • Manage system performance, conduct root cause analysis, and drive improvements in service delivery.
  • Lead inspections, preventative maintenance programmes, and equipment defect investigations.
  • Ensure customer equipment remains safe for continued service.
  • Oversee Integrated Logistics Support documentation and manage change requests.
  • Address resource conflicts, plan engineering tasks, and estimate project costs.
  • Foster engineering excellence and promote continuous improvement within the team.
  • Implement obsolescence strategies for supported products.
Requirements
  • Bachelor's degree or higher diploma in Management, Asset Management, Logistics, Engineering, Science, or related fields (experience may substitute for formal qualifications).
  • Significant experience in Defence engineering, logistics, or as a senior engineer during the In-Service phase of the lifecycle.
  • Experience in planning and executing support tasks for engineering projects.
  • Familiarity with engineering project management principles (e.g., work packages, risk management).
What We Offer
  • Competitive Salary: Attractive compensation package based on experience and expertise.
  • Comprehensive Benefits: Health, dental, and retirement plans to support your well-being.
  • Professional Growth: Opportunities for continuous learning and career advancement.
  • Cutting-Edge Projects: Engage in groundbreaking engineering projects that impact the industry.

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