Management Opportunities
2 months ago
About Flannels
Flannels is a luxury fashion destination for men and women, offering an edit of over 200 brands from established international designers to contemporary labels.
We are committed to providing an elegant simplicity, allowing our customers to focus on the brands we represent.
Job Overview
We are seeking a highly motivated and experienced Sales and Service Manager to join our team in our new Metro Centre store.
Key Responsibilities
- Maximise sales turnover to exceed targets and identify opportunities for continuous improvement
- Manage and motivate the performance of the team to ensure sales targets are met and exceeded
- Provide exceptional customer service at all times
- Ensure all team members have the tools and knowledge to deliver key business objectives
- Manage the presentation and merchandising of seasonal stock in line with Head Office directives
- Maintain awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
- Ensure all paperwork, policies and procedures are carried out efficiently and accurately
- Drive and deliver KPIs
- Carry out additional duties as required within defined levels of responsibility and accountability
Requirements
- Strong client base with a solid database of personal contacts and clients
- Previous retail experience within the premium sector is preferred
- Exceptional people management skills with strong leadership and motivational abilities
- Excellent communication, planning and organisational skills
- Excellent analytical skills with the ability to interpret financial and sales data
- High level of brand awareness and product knowledge
- Awareness of the local area
Personal Qualities
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can-do attitude
- Passion for fashion retail
- Professional manner
- Trend aware, fashion conscious and well-presented at all times
Benefits
- Competitive basic salary
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission-led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- Development Courses with National Qualifications
- 28 Days Holiday
- 50% In-store Uniform Discount
- Discounted Gym membership
- Group-wide 20% Discount across all Frasers Group brands
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