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Sports and Leisure Department Head

2 months ago

Paradise Industrial Estate, United Kingdom Warner Leisure Hotels Full time

Job Summary:

We are seeking an experienced and inspirational leader to join our team as a Leisure and Spa Manager at Cricket St Thomas Hotel. As a key member of our management team, you will be responsible for overseeing the Sports, Leisure, and Spa departments, driving financial success, and delivering exceptional guest experiences.

Key Responsibilities:

  • Manage a team of experts in sports, leisure, and spa activities, including fitness classes, archery, rifle shooting, facials, massages, and gym sessions.
  • Develop and implement strategies to maximize revenue and guest satisfaction in the Sports, Leisure, and Spa departments.
  • Lead by example, demonstrating high performance and high fulfillment, and creating a positive work environment that fosters growth and development.
  • Collaborate with other departments to ensure seamless delivery of services and exceptional guest experiences.
  • Monitor and control costs, ensuring alignment with budgets and financial targets.
  • Set and achieve targets, driving sales and revenue growth in the Sports, Leisure, and Spa departments.

Requirements:

  • Proven experience in leading a Leisure & Spa team, with a focus on developing and retaining therapists.
  • Strong financial management skills, with experience in managing a P&L and controlling costs.
  • Excellent leadership and communication skills, with the ability to motivate and engage teams.
  • Ability to make confident decisions and drive results-oriented initiatives.
  • Passion for delivering exceptional guest experiences and driving business growth.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.
  • Access to industry-leading training and development programs.
  • A comprehensive benefits package, including discounts on hotel stays and other perks.

About Us:

Warner Leisure Hotels is a leading hospitality company, dedicated to delivering exceptional guest experiences and driving business growth. We are committed to diversity, equity, and inclusion, and welcome applications from all backgrounds and industries.