Data and System Development Analyst

7 days ago

Hatfield, Hertfordshire, United Kingdom Affinity Water Full time
About the Role

We are seeking a highly skilled Data and System Development Analyst to join our team at Affinity Water. As a key member of our Development Experience team, you will play a crucial role in sustainably connecting the communities we serve.

Key Responsibilities
  • Lead efforts to resolve defects and implement enhancements in our CRM system.
  • Drive impactful improvements by leveraging feedback from developers and staff requests.
  • Identify high-growth areas and provide analysis to inform strategic decisions.
  • Work with developer customer data sets to generate analyses and reports.
  • Support our data strategy and enable the Development Experience team to proactively meet our customers' needs.
Requirements
  • Bachelor's degree in a related field.
  • Experience leading CRM/database enhancements.
  • Strong analytical skills, with experience of dealing with complex data sets.
  • Experience in using visual tools (Power BI) or similar visualisation tools.
  • Basic knowledge of SQL, Python, Java & database Management.
  • Experience maintaining a CRM system (Salesforce, Oracle Service Cloud etc).
What We Offer
  • Salary: £33,600 (dependent on skills and experience).
  • Hybrid role, with the expectation of a minimum of two days a week in the office.
  • Hours of work: 37.
  • Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
  • Entry into the company annual bonus scheme.
  • Annual leave from 24 days rising with length of service, and the option to purchase up to 5 extra days.
  • A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
  • A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%).
  • We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
  • Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
  • Access to our Wellbeing Centre with support for looking after your physical and mental health.
  • Discounts at a range of retail outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
  • Up to 4 Affinity days a year to volunteer in the community.
  • Life Assurance.

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