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Regional Sites Support Manager

2 months ago

Scotland, United Kingdom BAM Nuttall Full time
About the Role

We are seeking a highly skilled Regional Sites Support Manager to join our team at BAM Nuttall. As a key member of our operations team, you will be responsible for providing technical support and guidance to our regional sites and office staff.

Key Responsibilities
  • Technical Leadership
    • Provide expert technical guidance to sites and act as an escalation point for particularly challenging issues.
    • Oversee the resolution of any technical issues, ensuring timely and effective solutions to sites.
  • Team Management
    • Lead, mentor, and develop a team of regional support staff and engineers, ensuring they are equipped with the necessary skills and knowledge to excel in their roles.
    • Conduct regular performance reviews and provide constructive feedback to employees and their managers to support professional growth.
  • Process Improvement
    • Identify ongoing training and development to keep site staff up-to-date with the latest technologies and practices.
    • Improve consistency and compliance with procedures and processes by helping identify shortfalls within our project delivery, supporting the teams in remedying shortfalls, and providing the necessary support to reduce repetition.
  • Communication and Collaboration
    • Build and maintain strong relationships with Site Agents and Project Managers in the region, understanding their specific needs and ensuring their satisfaction with the services provided.
    • Establish a process for gathering feedback and using it to improve service delivery and stakeholder satisfaction.
Requirements
  • Technical Expertise
    • Excellent technical knowledge and understanding of engineering principles and practices.
  • Leadership and Management
    • Proven leadership skills, with the ability to inspire and motivate Site and operational teams of engineers to achieve high performance.
  • Communication and Interpersonal Skills
    • Excellent verbal and written communication skills, with the ability to convey complex technical information to both technical and non-technical audiences.
What We Offer
  • Competitive Salary and Benefits
    • Competitive salary and benefits package, including a company car/car allowance/travel allowance.
  • Professional Development
    • Opportunities for professional development and growth within the company.