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Senior Pensions Administrator

2 months ago

Leeds, Leeds, United Kingdom WTW Full time
At WTW, we're committed to delivering exceptional service to our clients and members. As a Senior Pensions Administrator, you'll play a key role in ensuring the smooth operation of our pension schemes.

**Key Responsibilities:**

* Provide expert administrative support to our members and clients, responding to queries and resolving issues in a timely and professional manner.
* Work closely with the Team Leader to achieve service level agreements and performance standards.
* Deputise for the Team Leader in their absence, taking on additional responsibilities as needed.
* Develop and maintain in-depth knowledge of pension schemes, staying up-to-date with regulatory changes and best practices.
* Train and mentor junior associates, providing guidance and support to help them grow in their roles.
* Collaborate with the team to identify areas for improvement and implement changes to enhance our service delivery.

**What You'll Need:**

* Strong administrative skills, with experience in a similar role.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients.
* Ability to work independently and as part of a team, with a flexible approach to work.
* Strong problem-solving skills, with a proactive approach to resolving issues.
* Ability to maintain confidentiality and handle sensitive information with discretion.

**Why Join Us:**

* We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
* Our team is passionate about delivering exceptional service, and we're committed to creating a positive and supportive work environment.
* We're a dynamic and forward-thinking organization, always looking for ways to improve and innovate.

**Language:**

English (US)