Cyber Security Specialist
1 week ago
Unlock Your Potential at Darktrace
We are seeking a skilled and motivated individual to join our Customer Support team in a dynamic role that involves interacting with customers and the development team to address critical events. No prior experience is required, but a passion for cyber security is essential. Training will be provided as you grow in the position. Candidates with strong analytical backgrounds will thrive in this fast-paced role.
Key Responsibilities:
- Respond to customer inquiries and provide timely resolutions
- Explain software features and functionalities
- Facilitate smooth deployments and ensure seamless customer experiences
- Liaise between developers and customers to resolve technical issues
- Support technical deployments and ensure successful implementation
Requirements and Qualifications:
- Strong data and analytical skills with attention to detail
- Excellent communication and interpersonal skills
- Determination and ambition to succeed in a dynamic environment
- Knowledge of networking and cyber security principles is a plus
- Experience in support and incident response is advantageous
Benefits and Perks:
- Performance-based bonus structure
- Comprehensive BUPA healthcare package
- Life insurance and pension contribution
- Employee assistance program and charitable giving scheme
- Employee recognition program and opportunities for growth and development
- Free lunch on Fridays and a collaborative work environment
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