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London, Greater London, United Kingdom NHS Full timeJob SummaryWe are seeking a highly organized and detail-oriented Clinical Administrator to join our team at the Queens Centre for Oncology and Haematology at Castle Hill Hospital. As a Clinical Administrator, you will play a vital role in supporting the administration team to manage the end-to-end clinical administrative processes associated with patient...
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Clinical Administrator
2 months ago
Job Summary
The Clinical Administrator at Schoen Clinic will provide an efficient, effective and professional reception and administrative support service to patients and colleagues.
Key Responsibilities
- Meet and greet patients, visitors, consultants and colleagues at reception, and act as the main point of contact for any enquiries.
- Sort all incoming post and deliveries. Manage outgoing post.
- Manage the "Enquiries" inbox by responding to and/or redirecting as appropriate.
- Take telephone calls, directing queries to the relevant person, taking and distributing messages as appropriate.
- Take minutes for the Hospital Director, Lead Nurse, Quality Manager and Ops Manager meetings as required and email forthcoming agendas to relevant parties.
- Manage the meeting room bookings via Outlook calendars, approve bookings, notify of any clashes ensuing optimum efficiency of the meeting rooms.
- Liaise with IT Support providers to set up all new starters on IT systems.
- Be responsible for the administration and distribution of petty cash to patients and reconciliation of receipts.
- Ensure reception and waiting areas are kept neat and tidy.
- Re-stocking of information leaflets, updating of reception notice/information boards as appropriate.
- Monitoring and ordering of both stationery and medical sundries.
- Comply with Health and Safety obligations, fire safety and acts in a manner to promote a healthy, safe working environment.
- Any other duties as reasonably identified by the line manager.
Requirements
- Strong understanding and respect for confidentiality.
- Excellent interpersonal skills.
- Excellent communication skills.
- Highly proficient in Microsoft Office and other IT systems.
- Self-motivated and self-starter with the ability to prioritise and schedule work independently.
- Highly organised, detail orientated and analytical.
- Maintains a professional conduct at all times, remaining calm and in control.