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Service Manager

2 months ago

Ipswich, Suffolk, United Kingdom Suffolk County Council Full time
About the Role

We are seeking an experienced and enthusiastic Team Manager to join our supported living service in Suffolk. As a Team Manager, you will be responsible for leading a team of support workers and ensuring the delivery of high-quality care to our service users.

Key Responsibilities
  • Lead and manage a team of support workers to ensure the delivery of high-quality care
  • Develop and implement care plans that meet the individual needs of our service users
  • Monitor and evaluate the effectiveness of care plans and make adjustments as necessary
  • Collaborate with other teams and stakeholders to ensure seamless care delivery
  • Ensure compliance with regulatory requirements and organizational policies
  • Provide training and development opportunities for support workers to enhance their skills and knowledge
  • Contribute to the development of policies and procedures that promote best practice in care delivery
Requirements
  • Proven experience in a similar role, preferably in a supported living setting
  • Strong leadership and management skills, with the ability to motivate and inspire a team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with service users, families, and colleagues
  • Knowledge of regulatory requirements and organizational policies related to care delivery
  • Ability to work collaboratively as part of a team and contribute to the development of policies and procedures
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions
About Us

Suffolk County Council is a leading provider of social care services, committed to delivering high-quality care that meets the needs of our service users. We are proud of our reputation for excellence and our commitment to innovation and best practice.