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Reception Team Member

2 months ago


Aberdeen, Aberdeen City, United Kingdom RBH Full time
Exciting Opportunity at RBH Hospitality Management

We are seeking a highly motivated and customer-focused individual to join our team as a Casual Reception Team Member at the Hilton Aberdeen TECA. As a key member of our front office team, you will be responsible for delivering exceptional service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities:
  • Provide warm and welcoming service to all guests, responding to their needs and requests in a timely and professional manner.
  • Ensure that all brand standards are maintained, and excellent standards of customer service are delivered.
  • Perform reception duties, including checking in and out guests, handling guest requests, and resolving any issues that may arise.
  • Work collaboratively with the Front Office Manager and other team members to achieve excellent service standards.
What We Offer:
  • A competitive salary and benefits package, including discounted hotel room rates, extra days holiday, flexible working arrangements, and a pension.
  • The opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service.
  • Professional development and training opportunities to help you grow and succeed in your role.
About RBH Hospitality Management:

RBH Hospitality Management is a leading hospitality company, committed to delivering exceptional service and creating memorable experiences for our guests. We are passionate about our people and strive to create a positive and inclusive work environment that supports the well-being and success of our team members.