Customer Service Representative
5 days ago
About the Role
We are seeking a dedicated and customer-focused individual to join our Tesco team as a Colleague. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Availability Window
Our store operates from Sunday to Saturday, with varying availability windows throughout the week. You will be required to work a minimum of 16 hours per week, with opportunities to work additional hours available.
Key Responsibilities
- Provide exceptional customer service, ensuring that every customer leaves the store with a positive experience.
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of store standards.
- Process transactions accurately and efficiently, handling customer payments and returns.
- Contribute to visual merchandising and store displays, ensuring that the store looks appealing and inviting to customers.
- Participate in seasonal and promotional activities, promoting Tesco's products and services.
- Work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
- Develop strong relationships with colleagues and customers, promoting a positive and inclusive store culture.
What We Offer
- A competitive hourly rate, starting at £12.02, with opportunities for pay increases and additional payments based on location and skills.
- A minimum of 16 hours guaranteed per week, with opportunities to work additional hours.
- Access to a range of benefits, including holiday pay, pension scheme, and life insurance.
- Opportunities for career development and progression within the company.
- A fun and supportive work environment, with a focus on teamwork and customer satisfaction.
Requirements
- A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- A flexible and adaptable approach, with the ability to work varied shifts and meet changing business needs.
- A commitment to maintaining high standards of store appearance and customer service.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].
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