Hospitality Mentor

1 month ago


Norwich, Norfolk, United Kingdom Barclay Meade Full time
About the Role:

We are seeking a highly motivated and experienced Hospitality Coach to join our team in the Norwich area. As a key member of our team, you will be responsible for guiding and developing the skills of our hospitality professionals, helping them to achieve their full potential and excel in their careers.

Key Responsibilities:
  • Coach and inspire hospitality professionals to build confidence and refine their skills through one-on-one and group training sessions.
  • Create personalized development plans based on each learner's strengths, goals, and career aspirations.
  • Lead by example, demonstrating best practices in hospitality and ensuring learners understand both the technical and customer service sides of the business.
  • Monitor progress, offering constructive feedback, and ensuring learners meet industry standards.
  • Foster a passion for hospitality in others, making sure that every learner feels motivated and excited about their career journey.
Requirements:
  • Level 4 qualification in a relevant hospitality or training field.
  • Experience in the hospitality industry with hands-on knowledge.
  • A passion for helping others succeed and grow in their careers.
  • Strong communication skills, with the ability to connect with learners from all walks of life.
  • The ability to adapt coaching styles to different learning needs.
  • Able to drive and have your own vehicle (mileage will be covered).
What We Offer:
  • Be part of a team that values growth, development, and passion for the hospitality industry.
  • Opportunities to further your own professional development.
  • Competitive salary and benefits, with flexible working arrangements.
  • The chance to make a real impact on the careers of future hospitality stars.

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