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Retail Operations Leader

2 months ago

Ipswich, Suffolk, United Kingdom EG Group Full time

Position:
Retail Team Leader

Location:
Ipswich

Work Schedule:
Part-Time / Full-Time Hours Available / Permanent

Compensation:
£12.25 per hour for individuals aged 18 and over

Incentive Program:
Quarterly Bonus Scheme

Company Overview:
EG Group

As a prominent independent convenience retailer, our mission is to deliver exceptional service to our valued customers.

Our achievements are attributed to our remarkable team, who embody the essence of our vision.
We are currently seeking a committed, positive individual with strong leadership capabilities to take on the role of supervisor, guiding, mentoring, and inspiring the team while supporting the management.

What will the role entail?

As a Retail Supervisor, you will oversee store operations in the absence of management.

Utilizing your leadership skills, you will ensure the team functions effectively, driving sales, enhancing profitability, and ensuring customer satisfaction.

Main Responsibilities:
  • Deliver outstanding customer service
  • Promote products and special offers
  • Execute tasks delegated by the Store Manager
  • Assist the Store Manager with deliveries, financial transactions, and administrative tasks
  • Report any store or personnel issues to the Store Manager
  • Ensure adherence to Food Safety and Health & Safety regulations
  • Address customer inquiries effectively
What benefits are available?

To acknowledge your dedication, we offer a variety of benefits:
  • Discounts on Food to Go – 15% off popular brands
  • Partnership discounts across various categories
  • 24/7 access to virtual GP and wellness services
  • Quarterly bonus opportunities
  • Guaranteed contracted hours
  • Career advancement and development opportunities
  • Life insurance coverage
  • Employee assistance programs
  • Recognition rewards
  • Access to extensive online learning resources
  • Awards for work anniversaries
  • Compassionate leave options
  • Access to a comprehensive online learning course library
Do you possess the necessary skills?
Consider applying to embark on a rewarding career as our Retail Supervisor.