Sales Floor Manager

3 days ago


Edinburgh, Edinburgh, United Kingdom Pandora Jewelry Full time
Join Our Team as a Supervisor at Pandora Jewelry

We are seeking a highly motivated and experienced supervisor to join our team at Pandora Jewelry. As a supervisor, you will play a key role in driving sales and delivering exceptional customer service.

Key Responsibilities:
  • Oversee the running of the sales floor, motivating the team to drive sales and excel in customer service
  • Handle serious complaints and escalate issues as needed
  • Build relationships with customers and adapt your approach to meet individual needs
  • Assist with administrative duties, including recruitment and disciplinary hearings
  • Operate the till system and handle financial transactions
  • Ensure the safety and security of the team and customers
Requirements:
  • Prior experience with a leading brand and/or desirable consumer product retailing
  • Ability to be adaptable and flexible to changing business needs
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer:
  • Competitive hourly rate of pay
  • Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved)
  • Generous annual jewelry uniform allowance
  • Employee discount
  • Access to online benefits platform with retail, hospitality, and entertainment discounts
  • Free support for health and wellbeing, financial advice, and legal aid

Pandora's recruitment procedures are designed to be transparent and clear for all candidates. If you require reasonable adjustments during your interview(s), please make us aware as soon as possible.



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