Sales Floor Manager

6 hours ago


Edinburgh, Edinburgh, United Kingdom Pandora Jewelry Full time
Join Our Team as a Supervisor at Pandora Jewelry

We are seeking a highly motivated and experienced supervisor to join our team at Pandora Jewelry. As a supervisor, you will play a key role in driving sales and delivering exceptional customer service.

Key Responsibilities:
  • Oversee the running of the sales floor, motivating the team to drive sales and excel in customer service
  • Handle serious complaints and escalate them to management as needed
  • Build relationships with customers, answering queries and providing exemplary service
  • Assist with administrative duties, including recruitment and disciplinary hearings
  • Operate the till system, handle financial transactions, and maintain a safe and secure environment
Requirements:
  • Prior experience with a leading brand and/or desirable consumer product retailing
  • Ability to be adaptable and flexible to changing business needs
  • Strong communication and leadership skills
What We Offer:
  • Competitive hourly rate of pay
  • Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved)
  • Generous annual jewelry uniform allowance
  • Employee discount
  • Access to our online benefits platform with plentiful retail, hospitality, and entertainment discounts

Pandora's recruitment procedures are designed to be transparent and clear for all candidates. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible.


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