Sales Team Leader

4 weeks ago


Chester, Cheshire, United Kingdom NMS Recruit Limited Full time
Job Title: Direct Sales Team Leader

About the Role:
The Direct Sales Team Leader will be responsible for increasing new business, identifying external opportunities, and maximizing cross-selling within the company. This role will consist of three teams: Lead Generation, Deal Closing, and Renewals.

Key Responsibilities:
• Monitor the attendance, punctuality, and conduct of the team.
• Oversee call monitoring to ensure that call time and volume KPIs are met.
• Manage the sales pipeline and forecast performance.
• Identify and maximize new opportunities for all new starters.
• Provide weekly reports on team and individual performance to the Head of Sales.
• Maintain personal and company targets, focusing on volume and sales yield.
• Contribute positively to the dynamics of the sales floor, especially when under pressure.
• Handle credit decisions and tiering queries appropriately, escalating to the Head of Sales when necessary.
• Participate in the recruitment and interviewing process for potential new team members.
• Identify training and coaching needs and communicate them to the Head of Sales for arrangement.
• Ensure continued compliance within the team and department.
• Conduct call listening reviews as needed.
• Lead by example, providing clear direction and guidance to the team.

Requirements:
• Experience working in an FCA regulated environment.
• Minimum of 3 years managing a sales team.
• Strong understanding of financial products and services.
• Proven ability to motivate and lead a sales team.
• Skilled in building and maintaining client relationships.
• Experience tracking and analyzing sales performance metrics.

About the Company:
NMS Recruit Limited is a UK-based, FCA-regulated, Hybrid Lender that provides capital to support SMEs and mid-sized businesses through flexible lending products. With a team of 150 specialists, the company manages a loan portfolio exceeding £500 million and has originated £1.5 billion in assets since 2018.
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